NetSuite Professional Services
NetSuite Professional Services
NetSuite Professional Services
SkySuite Customers
NetSuite Implementations
NetSuite Scripts and NetSuite SuiteScript
NetSuite Integration and NetSuite SuiteTalk
NetSuite Websites and NetSuite Ecommerce
NetSuite Customizations
NetSuite Consulting
NetSuite Training
NetSuite Support

SkySuite Services Agreement

 Services 

Services including NetSuite implementations, customizations, scripts, data imports, data integration, other integration, websites, consulting, training, support and project management.

 Scheduled Meetings 

A scheduled meeting can be rescheduled or cancelled at least 24 hours before the meeting to avoid being billed for the meeting duration.

 Onsite Work 

Onsite work is performed at a location with business class services including power and internet selected by your company. Onsite work will not exceed 5% of total work.

 Issue Resolution 

Services performed to resolve an issue caused by NetSuite configuration changes, upgrades, version changes or defects are billable. Services performed to resolve an issue caused by incomplete or incorrect specifications provided by your company are billable.

 Billing 

Services are prepaid. Services are tracked in 15 minute increments.

 Travel Expenses 

Travel expenses including plane, train, car and hotel associated with onsite work are billable.

 Payments 

SkySuite accepts check, ACH and wire transfer payments.

 Refunds 

In the event prepaid Services are cancelled, Services not performed will be refunded. Refund amount will be based on standard $165.00 hourly rate applied to Services performed. A refund check will be issued within 10 business days of cancellation date.