Services including NetSuite implementations, customizations, scripts, data imports, data integration, other integration, websites, consulting, training, support and project management.
A scheduled meeting can be rescheduled or cancelled at least 24 hours before the meeting to avoid being billed for the meeting duration.
Onsite work is performed at a location with business class services including power and internet selected by your company. Onsite work will not exceed 5% of total work.
Services performed to resolve an issue caused by NetSuite configuration changes, upgrades, version changes or defects are billable. Services performed to resolve an issue caused by incomplete or incorrect specifications provided by your company are billable.
Services are prepaid. Services are tracked in 15 minute increments.
Travel expenses including plane, train, car and hotel associated with onsite work are billable.
SkySuite accepts check, ACH and wire transfer payments.
In the event prepaid Services are cancelled, Services not performed will be refunded. Refund amount will be based on standard $165.00 hourly rate applied to Services performed. A refund check will be issued within 10 business days of cancellation date.